Features
Everything a home-care agency runs on.
Rostering, eMAR, care plans, visit verification, invoicing, payroll and compliance — 58 named capabilities across seven modules, all on one connected record. Scan the index; open any module to see it working.
The full list
Does it do that? Almost certainly, yes.
Every capability below is live in the product today. Grouped the way an agency thinks — pick a module heading to see it animated on the platform page.
Rota & scheduling
Build the week, fill the gaps, and keep the round moving when plans change.
Drag-and-drop rostering
Build and fill the week on a visual grid — drag a visit to move it, drop it on a carer to assign.
Recurring visit patterns
Set a client's regular calls once; the rota generates every future visit from the pattern.
Live visit status
Each visit updates itself — scheduled, in progress, completed or missed — as carers clock in and out.
Clash & double-booking checks
The rota blocks overlapping visits and warns before a carer is booked in two places at once.
Travel-time buffers
Back-to-back calls are checked for realistic travel time between the two addresses.
One-action cover
When a carer calls in sick, reassign one visit, a whole run, or everything until they're back — in a single action.
Alternating fortnightly rounds
Share a client between two carers on a repeating A/B fortnight split.
Availability & holidays
Carers set their availability and request leave; the rota respects both when you assign.
Runs & geographic areas
Group clients into rounds by area so a carer's visits sit close together.
Continuity limits
Cap how many different carers see a client, to protect continuity of care.
eMAR & medication
Safer medication at the point of care, with the record to prove it.
MAR charts
A complete, timestamped medication administration record for every client.
Sign at the door
Carers sign each dose as it's given, with their initials and the time on the record.
Controlled drug witnessing
Controlled drugs prompt for a second signature, captured at the point of care.
Refusals & missed doses
A refused or missed dose is captured in the moment and raised as it happens.
Medication stock control
Track counts as doses are given, with a block on administering from depleted stock.
Observations & fluid balance
Capture vitals, food and fluid intake, with a running fluid-balance chart.
Body maps
Mark skin, wounds and pressure areas on a body map, with a dated history.
Visit verification
Proof every visit happened — by time and place, not a paper timesheet.
Clock in and out
Carers start and end each visit on their phone, timestamping the call as it really happened.
Location-verified visits
A clock-in is checked against the client's address, so a visit is confirmed by place, not just time.
Visit task lists
Each visit carries the client's task list, ticked off as the work is done.
Care notes at the visit
Carers record what happened during the call, saved against the visit.
Wellbeing tracking
Log mood and wellbeing so changes over time are visible, not lost in the notes.
Late & missed-visit alerts
A call that's running late or has been missed is flagged the moment its window passes.
Clock-event log & export
A full log of every clock-in and clock-out, exportable for payroll and audit.
Family portal
Give families a window on the care, not a worry.
Live visit timeline
Families see today's visits move from scheduled to complete, as they happen.
Care notes for families
Share care notes and wellbeing updates to a secure family timeline.
Family logins
Give next of kin their own secure login, set up from the client's record.
Per-client access
Control exactly which family members can see a given client's care.
Message the office
Families can message the office directly, routed to the right branch team.
Finance & payroll
Delivered care in. Accurate invoices and pay out.
Automated invoicing
Invoices generate straight from verified visits — the delivered care, not an estimate.
Per-funder rates
Private, council and per-visit-type rates are applied automatically, with no double entry.
Council billing tracker
Track weekly council-funded hours against what's been commissioned.
Payroll with mileage
Run payroll from clocked hours, with mileage and travel folded in.
Live-in & visit-type pay
Pay models for live-in care and different visit types, calculated per carer.
Staff loans & advances
Record staff loans and deduct repayments through the payroll run.
Multi-office rates
Set rates per office, with client-level overrides where they're needed.
Compliance & HR
Inspection-ready every day — not just when the audit lands.
DBS & training tracking
Track DBS checks, training and renewals for every carer, with expiry dates in view.
Document expiry alerts
Right-to-work, certificates and policies flag before they lapse.
Compliance attention queue
A single queue surfaces what's expiring or overdue, tagged to CQC key questions.
Care audits
Spot-check delivered visits against the care plan and score the result.
Care plans & assessments
Person-centred care plans and assessments that stay current and travel with the client.
Risk assessments
Curate the risk assessments each client needs and track which are still outstanding.
Incident reporting
Log incidents with severity, regulatory flags and a full investigation trail.
Recruitment (ATS)
Post vacancies, move applicants through stages, and convert a hire straight to staff.
Staff compliance dashboard
A live readiness picture per carer, blocking deployment when a critical item lapses.
Leave management
Holiday entitlements, pro-rata and carry-forward, calculated and tracked.
Policy distribution
Publish policies and record who has read and acknowledged each one.
Quality & complaints
Log complaints and improvement records, with pattern detection across them.
Platform
The foundations every module runs on — offline, multi-branch, secure.
Offline working
Clock-ins, medication and notes keep saving with no signal, and sync back with their real times.
Multi-office management
Run several branches from one system, each with its own team, clients and rates.
White-label branding
Your logo and colours across the apps, the login and every generated PDF.
Roles & permissions
Fine-grained roles you can tune per permission, so people see only what they should.
Full audit trail
Every create, edit and delete is logged with who did it, what changed and when.
Secure messaging
Message carers, families and the office in one place, routed by branch.
Notifications & alerts
In-app, push and email alerts for the events that matter, tuned per organisation.
Reports & exports
Export care, compliance and finance data to Excel and PDF on demand.
Encryption at rest
Sensitive client and staff details are encrypted where they're stored.
Data export & GDPR
Export or anonymise a person's data to meet subject-access and erasure requests.
Book a demo
See your agency, running on Wendry.
We'll walk you through the modules that matter to you, then set up a demo round shaped around how you deliver care.